Shipping Policy
Shipping Policy
Delivery Time = Processing Time + Shipping Time
We have a processing time of 1–3 business days (Monday to Friday). Orders placed before 5:00 PM (GMT – London time) will be processed the same day. All products go through a short processing stage before they are shipped.
After processing, the average shipping time is 4–7 business days. In total, you can expect a delivery time of approximately 5–10 business days from the moment your order is placed.
Delays
During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything possible to process orders as quickly as possible and appreciate your understanding if delays occur. Of course, we keep you informed and strive to minimize any delays.
Shipping Service
For the delivery of our orders, we work with reliable carriers such as Royal Mail, Hermes (Evri), and DPD. Thanks to this collaboration, you benefit from secure delivery and always have access to real-time tracking information, allowing you to easily follow your package until it is delivered.
Extras
To make your shopping experience as pleasant as possible, we offer several benefits. Orders above a certain amount qualify for free shipping. Additionally, it is possible to choose insured shipping, including priority handling, for a small extra cost. This ensures that your order is handled with the utmost care.
Tracking
Every order comes with tracking so that you can monitor your package’s progress from the moment it is shipped until it is delivered to you.
Customer Service
Our customer service team is always ready to answer questions or help you with any concerns. We strive to provide you with the best possible service and do our utmost to make your experience as smooth as possible.
